Apple releases fix for Wi-Fi or Bluetooth with iPhone or iPod touch

Posted by Adrian in Apple & Mac on 07 10th, 2009 | no responses

Last week, a number of IPhone 3GS users reported inconsistent data speeds. Although they had full signal strength, the transmission speeds are inconsistent, and oftentimes exceedingly slow.

Today Apple released a Knowledge Base document with the fixes for the problems. According to Apple, the fixes are for the following symptoms:

The device shows no Wi-Fi address or Bluetooth address (Tap Settings > General > About and scroll down to Wi-Fi Address or Bluetooth).
iPhone or iPod touch appears to be connected to a Wi-Fi network but cannot use Wi-Fi for checking email, surfing the Internet, or other data transactions.
iPhone or iPod touch showing Wi-Fi or Bluetooth icon on device as grayed out.
iPhone not able to pair with Bluetooth device or accessory.
When you tap Settings > Wi-Fi and then tap > next to the network, no values or entries for IP Address, Subnet Mask, Router, or DNS appear.

First step is to reset your network settings. Go to Settings > General > Reset > Reset Network Settings. After you have done that if there is a Wi-Fi address and a Bluetooh address, the problem is solved. If not, folow the next step.

Next step is to reset and erase all content and settings. Do that in Settings > General > Reset > Erase All Content and Settings. If you have Wi-Fi or Bluetooth address, don`t forget to resync your settings and your media using iTunes.

The third step is to restore the iPhone or iPod touch software (this erases all data on the device) using iTunes. After that, sync your previous settings (mail settings, text messages, notes, call history, contact favorites, and so on).

The fourth step is the most painful. Go with your device to an Apple service because it needs to be repaired.